The Personal Data Protection Statement contains information about the collection of personal data on this website and information about the processing and protection of personal data collected in this way. The controller of personal data collected through this website is the Echo kontaktni centar d.o.o. company (hereinafter: "the Controller"). The Controller reserves the right to amend and update the Personal Data Protection Statement in accordance with technical developments and the legislation, if required.
The collection and processing of personal data
Processing is any collection, recording, editing, structuring, storing, modification or use, including transfer, searching, blocking and deletion by or without automated means.
The personal data controller may process personal data in accordance with the effective legislation if the individual has given explicit personal consent for this. Personal consent is the action of the user in entering data in the contact form and submitting it, thereby confirming that they are informed of and agree to the Personal Data Protection Statement.
We collect the following data:
- Name (required)
- E-mail address (required)
- Phone number (not required)
The purpose of personal data processing
The data provided voluntarily by an individual is used for the purpose of receiving and processing your enquiry or question, preparing an offer and establishing a contact, whereby the Controller may use the communication channel of the individual’s choosing (phone and/or e-mail). When visiting this website, some data is collected without the individual actively submitting it; i.e. time and date of a visit to the website, navigation on the website and information about the individual’s browser. Information collected using this method may also include the individual’s IP address and other information collected through web journals, cookies or other means. The data collected without the user’s active submission is used for the purpose of analysing website visits and ensuring a user-friendly service.
Securing the rights of the individual
Any person may request to view, transfer, change, limit the use or delete personal data relating to them.
If the person believes that his or her personal data is processed in violation of effective regulations governing the protection of personal data, such person may lodge a complaint at the respective supervisory authority.
Personal data is stored for as long as it is necessary to fulfil the purpose for which it was collected. After the purpose has been fulfilled, the Controller guarantees that the personal data will be deleted or that access to the collected personal data will be disabled or that the data will be anonymized in accordance with the binding regulations.
Data protection officer